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Home : Our Privacy Statement
Home : Our Privacy Statement
Our Privacy Statement

Broxburn Browns Ltd

Key Details

This privacy policy describes how Broxburn Browns Ltd protects and makes use of the information you give the company when you use our websites www.broxburnbrowns.co.uk and www.broxburnbrownsdirect.co.uk and also when you contact the company directly by telephone, email, letter or verbal communication.

If you are asked to provide information when using these websites or by any other means, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on 01/05/2018.

If you have any questions about this policy please email judy@broxburnbrowns.co.uk or write to:

Broxburn Browns Ltd

Lochend Farm

18 Glasgow Road

Newbridge

Midlothian

EH14 7BA

 

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use the websites and to present timely, relevant information to them.

 

What data we gather

We may collect the following information directly from both customers and suppliers:

  •       Name and title
  •       Contact information including email address
  •       Demographic information, such as business addresses, (on occasion home addresses if required to trade), postcode, preferences etc.
  •       Website usage data
  •       Other information relevant to client enquiries
  •       Other information pertaining to special offers etc.

 

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  •       For our own internal records.
  •       To improve the products and services we provide.
  •       To contact you in response to a specific enquiry.
  •       To customise the websites for you.

 

Cookies and how we use them

A cookie is a small file placed on your computerís hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

For more information please refer to our separate Cookie Policy.

 

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

If we hold personal information about you and you no longer wish us to retain it or if you require all information about you to be erased then you may request that we remove it from our databases by writing to The Data Protection Officer at the address detailed above or emailing judy@broxburnbrowns.co.uk. Your request will be processed within 30 days if we are legally entitled to do so.

If you consider there to be a problem with the way Broxburn Browns Ltd handles your data and we have not resolved it to your satisfaction then you have the right to complain to the ICO (Information Commissionerís Office) at ico.org.uk.

 

Data Retention

We will regularly review our databases and if we have had no relevant contact with a customer or supplier for over 6 years then we will delete personal data pertaining to them unless it is required for legal purposes.

 

Lawful Basis for processing personal data

We consider that if there has been communication between Broxburn Browns Ltd and our customers or suppliers (or vice versa) at some point over the last 6 years then that constitutes meaningful contact which is necessary for the purpose of legitimate interests pursued by us or a third party.

Personal data and financial details are securely stored on our databases and are used solely for providing services to our customers and receiving services from our suppliers. Contracts between Broxburn Browns Ltd and customers or suppliers may be written or verbal and any information we store on our databases is for the purpose of fulfilling these contracts.

 

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

© Broxburn Browns. Lochend Farm Edinburgh Scotland Telephone: 0131 333 1700 Email: sales@broxburnbrowns.co.uk  
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